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Patients & Visitors

We have policies and procedures in place to help you and your family work with our doctors, nurses, and staff to get the most from your hospital stay. The information below is intended to help with some of our frequently asked questions. If you have further questions, please ask a member of your care team for assistance.

Hospital operators can be reached at (256) 265-1000.

Visitation Guidelines
New Parent Guide
Breastfeeding Guide
nueva guía para padres
Guía de LACTANCIA MATERNA

Calling Patient Rooms/Phone Usage

  • Patient Rooms:
    Call directly by dialing (256) 265-7 plus the three digit room number.
  • Patient Information Desk:
    (256) 265-1000
  • Cell Phone Usage:
    Cell phones are allowed in many areas of the hospital. Restricted areas are marked accordingly.

Patients – What to bring for your hospital stay

Bring insurance card(s), driver's license, a list of all current medications, personal toiletries and night clothes for overnight stays. Do not bring valuables, jewelry or excessive cash with you. If absolutely necessary, valuables may be stored for safekeeping. Huntsville Hospital for Women & Children is not responsible for any personal property kept in your room, including eyeglasses, dentures and clothing.

Parking

Street-level parking is available for patients and visitors at Huntsville Hospital for Women & Children. A limited number of metered parking spaces are also available for short visits (45 minutes or less). Paid parking is located on the west side of the building that requires $2 to exit, payable by credit card, debit card or cash.

Tram

Our elevated tram system provides free transport between Huntsville Hospital, Plaza Resource Center, Huntsville Hospital Heart Center, The Orthopaedic Center and Huntsville Hospital for Women & Children. The tram station is located on the lobby level.

Food Services

Cafeteria
Huntsville Hospital for Women & Children, Basement level
Hours: Monday – Friday, 6:30 – 9:30 a.m. and 11 a.m. – 2 p.m.

Additional dining options and hours are available at Huntsville Hospital.

Grab N Go Convenience Store
Huntsville Hospital for Women & Children, basement level

Our Grab N Go convenience stores offer snacks, beverages and miscellaneous items. You can even enjoy a cup of fresh coffee brewed with Starbucks coffee beans. Hours vary by location.

Our Staff

During your stay, you will come in contact with physicians, nurses and other members of our team such as dietitians, physical therapists and lab technologists. Each staff member should be identified with a hospital badge. The staff at Huntsville Hospital for Women & Children wear color-coded uniforms so you can easily identify who is coming and going from your room. Nurses always wear navy blue-colored scrub pants. Nurses’ tops may be a fun pattern, navy blue or white.

Concern or Complaint

If you have a concern, we recommend that you first attempt to resolve it with the department in which the problem occurred. If you are unable to reach a resolution with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor. Click here for more information.

Chaplain Service

We provide support and spiritual care to patients and their families in our hospital. If you would like a chaplain to visit you or a loved one, please notify any caregiver.

Non-discrimination Statement

Huntsville Hospital Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, language, physical or mental disability, socioeconomic status, creed, sexual orientation, national origin, gender identity or expression or source of payment.

Smoking Policy

Huntsville Hospital for Women & Children and all other Huntsville Hospital Health System facilities and properties are tobacco and electronic cigarette/vape free for the safety and comfort of our patients, visitors and staff.

Language Interpreters

Huntsville Hospital Health System provides free aids and services to people with disabilities communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, Braille, audio, accessible electronic formats, other formats)

Click the text below for more information.